What to do if the tenant is not present during the moving inspection?

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This is an article about BostadsPortal's, free of charge, service for conducting and managing moving inspections, which is currently available in Swedish. As such, the images and some phrasing in this guide may appear in Swedish.

If you have any questions or need assistance with your moving inspection reports, you're always welcome to contact BostadsPortal's Customer Service.

During the moving inspection, we recommend both the landlord (or a representative) and the tenant be physically present. This allows all parties to sign and influence the preparation of the subsequent report, ensuring everything is done in accordance with both the landlord's and tenant's interests.

If the tenant cannot be physically present during the moving inspection, we also recommend that another person participate in the inspection on behalf of the tenant.


If the tenant sends a representative on their behalf:

If the tenant is represented by someone else, such as a friend, parent, or legal representative, that person must bring a power of attorney signed by the tenant, granting them the authority to participate in the inspection and sign on their behalf.


When you reach the tenant information section, choose the option 'Representeras av fullmakshavare'.

Then, provide the representative's information and attach an image of the power of attorney document by clicking '+ Lägg till bilder av fullmakt'.

tenant not available at inspection represented by power of attorney.png

Once the inspection is complete, the representative will receive the inspection report via SMS and email. They can confirm receipt by signing it in the same way as the tenant.

If the tenant is not present and does not send a representative:

If neither the tenant nor a representative is present during the moving inspection, you should instead select the option 'Nej, inte tillgänglig' in the 'Hyresgäst på plats under besiktningen?' field.

tenant not available at inspection.png

Then, the signature field for the tenant under the section 'Avslut, skriv under och skicka' will be marked with the text 'Hyresgästen är inte närvarande'.

As soon as the landlord has signed the report – i.e., before clicking 'Skicka och avsluta' – the tenant will receive an SMS and an email with a copy of the report. The tenant should click the link in the message, as this generates a note in the report indicating that the tenant has received the report.

log of receipt after completed inspection protocol.png


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