How do I register defects and damages with BostadsPortal inspection tool?

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This is an article about BostadsPortal's, free of charge, service for conducting and managing moving inspections, which is currently available in Swedish. As such, the images and some phrasing in this guide may appear in Swedish.

If you have any questions or need assistance with your moving inspection reports, you're always welcome to contact BostadsPortal's Customer Service.

In BostadsPortal's inspection app, you can easily and digitally report faults and deficiencies for your move-in and move-out inspections. You can assess the condition of all rooms and units, document problems in writing and with pictures, determine necessary repairs, and much more.

How to register defects and deficiencies in BostadsPortal's inspection app

  1. Go to 'Besiktningsprotokoll' on your user profile or via BostadsPortal's inspection app and select the relevant inspection report from the list.
  2. Select the segment 'Genomgång av rum' for the chosen rental property.

  3. Choose the room where the defect or deficiency is located.
    You select a room by clicking on it. You can also rename or remove a room by clicking on the three dots next to the room's name.

    Do you want to add a new room?
    Add a new room by clicking on the '+ Lägg till rum' box


    Then choose the room type (such as bedroom, bathroom, basement) and name it (e.g., 'Guest Bathroom' or 'Basement Storage').

    After that, the room will appear in the list with the other rooms. You can rename or remove rooms in the room overview at any time.

    Do you want to create the same defect in multiple rooms?
    You can easily register the same defect in multiple rooms simultaneously for your rental property – for example, if all walls in all rooms need repainting or if the tenant needs instructions to clean all floors.

    Click on '+ Notera fel' in the room overview and then select the relevant units that you want to apply the same defect to. You can use the search field to find the specific unit type, such as "Walls".

    Describe the fault in the text field, select the action for the defect, and attach pictures for documentation.

  4. Select or add the unit you want to note a defect on and click '+ Note fault'
    You can rename or remove a unit by clicking on the three dots next to the unit's name.

    Do you want to add a new unit?
    You can add a new unit, such as a bathtub in the bathroom, by clicking '+ Lägg till enhet' at the bottom of the list of units when you are in the relevant room.

    Then choose the unit type, give it a name, and click 'Ok'

    The unit will then appear in the list with the other units present in the room. You can rename or remove units in the overview as needed.

  5. Describe the defect, fill in the action, and optionally add a picture of the defect.
    You can add pictures by clicking '+Ladda upp bild'.

  6. Finish by clicking '+ Notera fel'

  7. Complete the process by clicking 'Markera som färdig' after reviewing all units in the room.

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