When a landlord advertises a property on BostadsPortal, the full address is hidden to protect both the landlord's and tenant's privacy and safety. It is the landlords themselves who manage who gets their information and can proceed in the rental process.
If you wish to obtain the exact address or arrange a viewing of the property, you can easily contact the landlord directly via BostadsPortal's messaging system. To do this, simply send a message to the landlord by clicking the 'Contact' button on the listing.
Please note that you must have an active subscription to be able to contact landlords.
It is entirely up to each landlord to decide who they want to share the full address with or show their property to. Therefore, you must contact the landlord to get the address.
You cannot obtain information about the landlord – including their name and phone number – or house numbers by contacting BostadsPortal's customer service.
It's not appropriate for prospective tenants to visit a property without a prior arrangement. It is common practice for properties to be listed shortly after being vacated by the current tenant, so the landlord can have a new tenant ready as soon as the property becomes empty. Therefore, there may still be people living in the property who do not want unexpected visits.
To ensure both the landlord's and current tenant's comfort and safety, it is important that viewings are arranged in advance – which is why the house number is not provided in the listing.
If you wish to obtain the house number, you must purchase a subscription and contact the landlord through the listing.
Why can’t I see the landlord’s name or details in the listings?
On BostadsPortal, communication between the landlord and prospective tenants must take place through the messaging system. Therefore, neither the landlord’s name nor contact details are visible in the listing. However, landlords have the option to add their phone number to the listing if they wish.
If the landlord has added their phone number, it will appear in the listing. (The full phone number is shown without X's when you have an active subscription). If the phone number box is not displayed, it means the landlord has not added a phone number.