How do I cancel the promotion of my advertisement?

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If you have purchased a promotion for your property listing - for example, a Top ad, Open ad, or Exposure - the promotion will be automatically deactivated when the rental property is marked as rented out or reserved in the BostadsPortal system.

Please note that you are responsible for marking your listing as rented or reserved. Learn how to do so in this guide.

Your promotion will only stop when the period expires.
If you cancel your promotion with remaining time on your promotional period, your listing will still be actively promoted until the period expires. Therefore, you can buy a promotion and cancel it immediately if you only want to promote your listing for 14 days. 

All promotion packages are automatically renewed every 14 days. If you cancel your promotion, for example, 10 days after purchase, your listing will still be promoted for an additional 4 days until the 14-day period has expired.

If you wish to cancel the promotion of your listing before your rental property is marked as reserved or rented, simply follow the guide below.


How to cancel the promotion of your listing

  1. Go to 'Advertised Rentables' on your profile and click on the address of the listing you wish to cancel the promotion for

    Go to your promotion by clicking on the address.png

  2. Go to the 'Advertising' tab and then to the 'Promote ad on BostadsPortal' box
    In this example, the promotion option Open ad has been purchased, which is canceled by clicking on 'Cancel Open ad', and then confirming the cancellation.

    Here you can find your promotion.png

Click on cancel promotion.png

When the subscription has been canceled, you will receive a receipt via email. 


Note: If you re-list your rental property before the promotion period expires, the subscription will automatically continue. Therefore, you must actively go in and cancel it if you no longer wish to have your listing promoted. 



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