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  1. Support
  2. Renters

Renters

Subscriptions and payments

  • I want to cancel my subscription, how do i do it? (Tenant)
  • How do I pay for BostadsPortal?
  • Right of withdrawal
  • What is the subscription and how does it work?
  • Why is my payment not going through?
  • Why did you make a reservation of 1 SEK on my account?
See all 10 articles

Contact and apartment applications

  • How do I contact the landlord?
  • What do all the filter under "About property" mean?
  • Is there a queue for ads on BostadsPortal?
  • I have paid, but I still can't contact landlords. Why?
  • Why can't I see any contact details?
  • Where do the ads come from and why do I have to register again?
See all 7 articles

The search agent and other emails

  • Why am I getting so many emails?
  • What is a search agent, and how do I create one?
  • How do I remove my search agents?

APP

  • How do I cancel my subscription on the app? (iOS)
  • How do I login with facebook on the app? (OiS)

Frequently Asked Questions

  • Why are there ads from housing associations on BostadsPortal?
  • Contact BostadsPortal
  • How do I create an account?
  • What is a deposit and do I have to pay it?
  • Does it cost to use BostadsPortal.se?
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