Renters

Frequently Asked Questions

• My payment did not go through...
• Why do you make reservations of 1 kr. from my account?
• How and how fast can BostadsPortal help me find accommodation?
• What is our subscription and how does it work?
• Is the accommodation still available?

How can I find accommodation?

• I need somewhere to live, can BostadsPortal arrange this?
• Where do the ads come from and why do I have to register again?
• Do I need to be employed, have good economy and similar things to apply for accommodation?
• What type of accommodation ads are visible on the portal?
• How can I find accomodation by using the map?
• What is a deposit and do I have to pay it?

Search Agent

• What is a search agent, and how do I create one?
• How do I stop my search agents?
• How do I change the settings for my search agents?

Contacting the landlord

• How do I contact the landlord?
• I have paid, but I still can't contact landlords. Why?
• Why can't I see any contact details?